Error Message: "The
connection to the server has failed. Account 'johndoe:mail.yourdomainname',
Server: 'mail.yourdomainname', Protocol: POP3, Port:995 or
465, Secure(SSL): Yes, Socket Error: 10061, Error Number
0x800CCC0E".
Cause/Description: Email client cannot find the
mail server, because either you have failed to enter the
correct mail server name information in your account
properties, you have selected to use a secure connection
(SSL) when connecting to the mail server, you have not
connected to Link2CITY.com's mail server first (checked for
new mail), or a combination of the above.
Solution:
- Make sure you have SMTP
and POP server set to: 'mail.yourdomainname
- Deselect "Log on
using secure password authentication".
- Be sure to check for new
mail before trying to send. This validates you as one of
our customers and allows you access to our mail servers.
Still having problems?
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